CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS

GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase.

3. Shipping costs, which are the cost of shipping the product, will be paid by the buyer.

4. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer, provided that the legal period does not exceed 30 days. If the product is not delivered within this period, the buyer may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the specifications specified in the order and with documents such as warranty certificate and user manual, if any.

6. If the sale of the purchased product becomes impossible, the seller must notify the Buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID:

7. If the Buyer does not pay the price of the product purchased or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

8. If, after the product is delivered, it is determined that the credit card used by the Buyer for payment has been used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, with the shipping costs being borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:

9. If force majeure events beyond the Seller's control occur and the product cannot be delivered on time, the Buyer will be notified. The Buyer may request the order to be canceled, the product to be replaced with a similar product, or delivery to be postponed until the obstacle is resolved. If the Buyer cancels the order, the payment will be paid in cash within 14 days of the cancellation. If the Buyer cancels by credit card, the product fee will be refunded to the bank within 14 days of the cancellation. However, the bank may transfer the payment to the Buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The Buyer must inspect the goods/services subject to the contract before accepting them; they will not accept damaged or defective goods/services (such as those with crushed, broken, torn packaging, etc.) from the cargo company. The goods/services received will be deemed undamaged and intact. The Buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned along with the product.

RIGHT OF WITHDRAWAL:

11.BUYER may exercise his right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that he notifies the SELLER via the contact information below, within 14 (fourteen) days from the date of delivery of the purchased product to him or to the person/organization at the address he indicated. The rights of the seller regarding legal exceptions are reserved.

12. CONTACT INFORMATION FOR NOTIFICATION OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: GÖKSEL HAIR CLIPS INDUSTRY AND TRADE INC.
ADDRESS: Rüstempaşa Neighborhood, Marpuççular Street, Büyük Abud Efendi Han No: 15/E Fatih Istanbul
EMAIL: info[at]barinurgroup.com
TEL: 0212 5112491

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the Buyer is purchasing a service, this 14-day period begins on the date the contract is signed/established. The right of withdrawal cannot be exercised in service contracts where the service begins with the consumer's approval before the expiration of the right of withdrawal period.

If the buyer purchases a single good, this 14-day period begins on the date the buyer or the third party designated by the buyer receives the good. The buyer may, if he wishes, exercise his right of withdrawal before receiving the good or after the contract is concluded.

14. Expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER.

15. In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions set out in this contract.

RETURN CONDITIONS:

16. The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is from a corporate entity, it must be sent along with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions will not be completed unless a RETURN INVOICE is issued.)

17. Return form: The products to be returned must be delivered complete and undamaged, including the box, packaging and standard accessories, if any.

18. Returns of products sold in their original factory packaging will not be accepted if the packaging is opened.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

19. The SELLER is obliged to return the total price and the documents that put the BUYER indebted to the BUYER within 14 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

20. If the value of the goods decreases or return becomes impossible due to a fault of the BUYER, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER's fault. However, the BUYER is not responsible for any changes or deterioration that occur due to improper use of the goods or product during the right of withdrawal period.

21. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

22. According to the Regulation, it is not possible to return underwear, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared at the BUYER's request or clearly in line with their personal needs and are not suitable for return; products that are in danger of rapid deterioration or have expired; products that are not suitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after delivery to the BUYER (earrings, etc.); products that are mixed with other products after delivery and cannot be separated by their nature; goods related to periodical publications such as newspapers and magazines, other than those provided under a subscription agreement; services performed instantly in electronic media or intangible goods delivered instantly to the consumer; audio or video recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables if the packaging has been opened by the BUYER. Returns of products sold in their original factory packaging will not be accepted if the packaging has been opened.

Furthermore, pursuant to the Regulation, it is not possible to exercise the right of withdrawal for services that have begun to be performed with the consumer's approval before the expiry of the right of withdrawal period.

23. In order for cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) to be returned, their packaging must be unopened, untested, undamaged and unused.

DEFAULT EVENT AND ITS LEGAL CONSEQUENCES

24. The BUYER acknowledges, declares, and undertakes that, if the BUYER defaults on payment by credit card, the BUYER will pay interest and be liable to the bank in accordance with the credit card agreement between the bank and the cardholder. In such a case, the bank may take legal action and claim any resulting expenses and attorney fees from the BUYER. In any case, if the BUYER defaults on a debt, the BUYER agrees to pay the SELLER any losses and damages incurred due to the delayed payment of the debt.

PAYMENT AND DELIVERY

25. You can make payment using any of the payment methods: Credit card, Bank Transfer or EFT (Electronic Funds Transfer).

26. You can use your credit cards through our website to make single online payments or take advantage of online installment options for all credit cards. For online payments, your credit card will be charged at the end of your order.

27. BUYER's orders are prepared within 2 business days after the payment is made and the order confirmation is sent and shipped to the delivery address specified by the BUYER at the time of order by the contracted cargo company. Delays caused by the cargo company or force majeure ( weather conditions, earthquakes, floods, climate disasters, natural disasters, states of emergency , etc.) SELLER is not responsible for delays arising from