Frequently Asked Questions

How can I order?

After adding the product(s) you wish to purchase to your cart, you will be guided through the ordering process on our website, www.barinuraksesuar.com . From the "My Cart" page, click the "Complete Purchase" button to proceed to the next step. After filling in your shipping and billing address information, you can complete your order by going to the "Payment Information" screen.

How do I become a member?

Click on the account icon at the top right of our homepage in the quick membership section. Or you can complete your membership process by filling in the relevant fields in the membership section that will appear during the ordering phase.

You can also access the membership page at this address: https://www.barinuraksesuar.com/uye-ol

Do I have to be a member to place an order?

You can complete your order by selecting "Continue shopping without becoming a member."

Is it safe to shop at BarinurAksesuar.com ?

The security of our visitors' personal information is very important to us. Our website uses the highest security measures for the collection and storage of personal data. Your credit card information is sent to banks in an encrypted form and is not stored by barinuraksesuar.com . The BarinurAksesuar.com website complies with all relevant legal regulations regarding personal information security.

How Can I Return Products?

For any reason, you can return your shipments free of charge to the contracted courier company listed below by providing your customer code. If the shipment is sent with a different courier company, the shipping cost will be the customer's responsibility.

Aras Karg

Customer code: 2216654551242

Return Address: Göksel Hair Clips Industry and Trade Inc.

 

Returns of products sold in their original factory packaging will not be accepted if the packaging is opened.

Do you do gift wrapping?

Since our products are sold as semi-finished products, we unfortunately do not have a gift wrapping option.

What are the payment options?

www.barinuraksesuar .com You can make your payments via all major credit cards or via money transfer/EFT to the bank account numbers specified on the relevant page . There is no Cash on Delivery option.

Which cargo will my order arrive with?

Orders within Turkey are shipped via our partner cargo company . For international shipments, please contact us. (We ship to many countries through a partner DHL.)

When will my order be shipped?

Your orders will be delivered to the courier within 2 business days at the latest . Depending on your city, your order will be delivered to you within 1-3 business days. When your order is shipped, you will receive a notification email and an SMS from the courier company . You can also track your order in the My Orders section under My Account .

How can I get my money back when I cancel my order?

Once your returns are received by barinuraksesuar.com , we will verify that the product meets the return requirements . We will process eligible products within two business days , and refunds will be processed. Refunds will be refunded to you using the same method you used to make your payment. Returns of products sold in their original factory packaging will not be accepted if the packaging is opened.

Refunds for orders paid by credit card will be made to the credit card used to make the payment. If the payment is made in installments, the product price will be divided into installments and refunded monthly to the credit card used to make the payment. This procedure is determined by your bank, not barinuraksesuar.com . The time it takes for the refund to be credited to your account varies depending on your bank's processes.

I have another question about my order, how can I reach you?

You can reach us during business hours via the phone, email, or WhatsApp options listed on our homepage. You can also reach us via the contact form .

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